Firm information
Names, addresses, telephone numbers, and websites should be checked against reliable current evidence. A firm should not be removed solely because its website is temporarily unreachable. Permanent closure or material status changes require stronger confirmation and an audit trail.
Legal information
A claimed legal error should be checked against the current controlling source, effective date, jurisdiction, and relevant exceptions. Correcting a page does not apply the revised information to an individual matter.
Local information
Place names, agency responsibilities, transport systems, and record-request routes can change. Updates should use an official local or state source where possible and retain the review date.
What a correction record should contain
- Page URL and precise statement at issue
- Proposed correction and authoritative source
- Date the source was accessed
- Materiality assessment and action taken
- Reviewer and audit-trail reference